Choosing the best auto repair center for your car isn’t always a simple process. There are plenty of times when you’ll need to turn to a trusted provider that is going to do a great job. At the same time, you also need an excellent price.
The good news is there are a few specific things you can look for in an auto repair center to know they are trusted and worth your money. Here’s how you can feel more comfortable about choosing an auto repair center for the car that drives your family around each day.
They Are Built on Integrity and Honesty
You know your car is going to need repairs from time to time. The problem is, you don’t want to pay for something your car really doesn’t need. How do you know you can trust the mechanic to do what is necessary without overcharging you? There are a few things you can do before going to their shop for a diagnosis.
How Do You Know?
First and foremost, check out Google reviews for the company. If you like what you see, view their website and make sure they’re experienced in what you might need. For example, if you have transmission problems, you don’t want to go to a mechanic who will only refer you to a shop that works on transmissions.
Make sure you ask them about their policies. This may also be on their website. Go in with questions about policies, warranties, and good practices. This also leads to the third point: talk to the technicians. Do you feel like they are being forthcoming and honest with you? Do they speak to you on an even level, or do they talk down to you? Make sure you feel welcome and comfortable asking questions.
Who Is Doing the Work?
Another important question to ask is: who is doing the work on the vehicle? You want to be sure the people doing the actual work have the necessary skills to do the job properly. One way to look for this is to ask if the technicians are ASE certified. This means you have technicians with ample training and proper certification doing the work on your car. That should make you feel pretty good about the location’s ability to meet your car’s needs.
Is There a Warranty?
With car repairs, you know that you may be paying a good amount of money for them. You want to be sure the job is being done properly. Ask the location about warranties:
- Is there a warranty on the workmanship they provide to you? If so, for how long?
- Is there a warranty on the parts they use? Again, you need to know what the warranty and protections are.
This can help you to ensure the job is being done well. If there is a problem, you know you can turn to them for repairs again and get honest, quality service.
Great Customer Service Goes a Long Way
You also want to get as much information and insight as you can about the company’s customer service. There are a lot of ways they can prove they are worth it, such as:
- Offering before and after-hour drop-off service for your car.
- Maintenance reminder emails and messages so you don’t forget to bring your car in.
- Complimentary shuttle service, so you don’t have to wait for the repairs at the repair shop or have to find a ride.
- A clean waiting area where you feel comfortable (perhaps with some WIFi access, too).
- A friendly smile and technicians who are willing to talk to you about what your needs are.
Schedule the Repairs You Need Now
At Flushing Service Center, we aim to be the best auto repair shop in Flushing, MI. Contact us now for an appointment by calling 810-202-8750 to set up a time that fits your schedule. You can have confidence in our team to be there for you.
